Layla Maxi Dress

RETURN POLICY:

• ALL SALE & DISCOUNTED ITEMS ARE FINAL SALE
• WE DO NOT OFFER MONEY BACK RETURNS. EXCHANGES MAY BE MADE WITHIN 14 DAYS FROM THE DAY YOU RECEIVE YOUR ORDER. ONCE WE RECEIVE YOUR PACKAGE, WE WILL INSPECT IT AND ISSUE YOU A STORE CREDIT (MINUS SHIPPING FEES.)
• FOR IN-STORE PICK UP YOU HAVE 10 DAYS FROM THE DAY YOU PLACED AN ORDER TO DO AN EXCHANGE.
• TAGS MUST BE ATTACHED. WE WILL NOT HONOR YOUR EXCHANGE WITHOUT A TAG.
• INSIDE YOUR RETURNING PACKAGE PLEASE ENCLOSE YOUR INFORMATION ALONG WITH YOUR ORDER NUMBER & EMAIL USED AT CHECKOUT. IF WE DO NOT RECEIVE THIS INFORMATION INSIDE YOUR PACKAGE, WE CANNOT CREDIT YOUR ACCOUNT.

INTERNATIONAL RETURN POLICY:

• INTERNATIONAL RETURNS ARE AT THE CUSTOMER'S OWN EXPENSE.
• ON YOUR PARCEL, PLEASE STATE 'RETURN OF GOODS' ON THE CUSTOMS DECLARATION.
• WE DO NOT OFFER MONEY BACK RETURNS. EXCHANGES MAY BE WITHIN 14 DAYS OF PACKAGE ARRIVAL.
• TAGS MUST BE ATTACHED. WE WILL NOT HONOR YOUR EXCHANGE WITHOUT A TAG.
• INSIDE YOUR RETURNING PACKAGE PLEASE ENCLOSE YOUR INFORMATION ALONG WITH YOUR ORDER NUMBER & EMAIL USED AT CHECKOUT.

SEND RETURNS TO:

Intrigue Couture
8709 BANYAN CT. TAMARAC, FL 33321

• ALL MERCHANDISE IS INSPECTED THOROUGHLY BEFORE SHIPPING. WE CANNOT TAKE FAULT ON DAMAGED ITEMS AFTER THEY ARE WORN. YOU MUST NOTIFY US WITHIN 48 HOURS OF RECEIVING YOUR PACKAGE IF THERE ARE ANY MANUFACTURE DEFECTS OR AN ITEM IS BROKEN.
• ONLINE ORDERS WILL NOT BE HONORED IN STORE FOR CREDIT. ONLINE STORE CREDIT MUST BE USED ONLINE ONLY.
• PLEASE TAKE A LOOK AT OUR SIZE CHART WHEN PLACING AN ORDER. ALL OF OUR ITEMS ARE LIMITED & MORE THAN LIKELY THE ITEM YOU ORDERED WILL NOT BE AVAILABLE IN A DIFFERENT SIZE BY THE TIME YOU RECEIVE IT.

COVID-19 DISCLAIMER:

Unfortunately due to the on going Coronavirus, couriers have been experiencing delays. Express Shipping packages are still guaranteed to arrive within 1-2 business days. Priority Shipping also is set to arrive within the timeframe selected. Free/Standard shipping may be effected. This is not to say that ALL packages will be affected, but we do want to point out what is occurring with most couriers.

USA SHIPPING:

Estimated Times: ( from when the order is shipped ) This may also fluctuate during the holidays, unfortunately we have no control on courier delays

Free/Standard Shipping:   2–5 business days
Express Shipping:  1–2 business days 
Guaranteed: ( from when the order is shipped )

*at times, Saturday is not included as a business day.

INTERNATIONAL SHIPPING:

Estimated Times: (from when the order is shipped)

Standard Shipping: 9 – 21 business days.
Express Shipping: under 5 business days.

Signature Requirement: Orders over $150 and Express shipping orders require signature for insurance purposes and cannot be waived.

*Please note these are estimates and shipping times may vary. Express Shipping is guaranteed -money back arrival within the days by USPS.

Intrigue is not responsible for import duty tax imposed by your country

Intrigue is not responsible for lost or stolen packages that states delivered inside a mailbox of the shipping address the customer inputs at checkout. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.

Orders that are shipped free: Original shipping fees will be deducted from credit if the updated total return falls under $100.

If your package is returned back to us as undeliverable we will contact you as soon as it arrives back. At that time you will be invoiced for shipping to reattempt delivery. If it has exceeded the total days we allow for a return we cannot issue credit or in any case cancel the order. We as merchants are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.